Bergabung Dengan Tim Kami

Bergabunglah dengan kami dalam misi meningkatkan literasi finansial Indonesia, demi masa depan yang lebih cerah.

IT Business Support Engineer

 Technology  Jakarta

Job Description :

  • Install & configure hardware, software, or upgrade PCs & laptops, networks, printers & scanners, IP phones, attendance machines, mail system, ticketing system and CCTV.
  • Proficient in maintaining and resolving issues with Windows 7/8/10 and macOS
  • Experience with Microsoft Office.
  • Good knowledge & experience with database application (MS SQL Server, Navicat, and pgAdmin)
  • Having knowledge of network protocols and configurations (LAN & WiFi connectivity, including LAN cable crimping)
  • Experience with remote desktop applications.

Requirement : 

  • Minimum Associate Degree in Information Technology, Computer Science, or a related field.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Positive and proactive attitude towards handling issues and challenges.
  • Ability to explain technical issues to non-technical users clearly and concisely.
  • Willing to work shifting, overtime, and stand by in weekend if necessary
  • Previous experience in technical support or a related role is preferred.